Is 1win facing complaints in Armenia? In this 2024 review, we explore the most common issues reported by Armenian users, including blocked accounts, delayed withdrawals, and verification problems. Learn how to solve these problems and stay safe while using the platform.
Top 1win Complaints from Armenian Users
1. Withdrawal Delays
Users often report that payouts, especially via bank cards, take 1–5 business days. In contrast, crypto payments (like USDT or BTC) are usually processed within 15–60 minutes.
2. Account Blocked
The most common reasons for blocked accounts include:
- Using VPNs or multiple IP addresses
- Creating multiple accounts
- Suspicious bonus activity
3. KYC (Verification) Problems
Incomplete or blurry scans of ID or address proof lead to rejected verification. Without successful KYC, you won’t be able to withdraw funds.
How to Resolve 1win Issues
Contacting Support
If you face issues, reach out to 1win customer service:
- Live chat: Available 24/7 on the website
- Email: [email protected]
- Telegram: Some users report faster responses via unofficial Armenian Telegram groups
Preparing Verification Documents
Make sure your files are clear and valid. Required documents include:
- Government ID (passport or card)
- Utility bill for address confirmation
- Bank card photo (cover CVV and partial digits)
What Armenian Players Say
- Artak, Yerevan: “Couldn’t withdraw 150,000 AMD. Support helped after I verified my address.”
- Narek, Gyumri: “App crashes during live betting. I now use the browser version.”
- Anna, Vanadzor: “Crypto withdrawal worked well. Got my money in 2 hours.”
Tips to Avoid Future Issues
- Complete your KYC right after registration
- Use a consistent IP address — avoid VPNs
- Don’t create multiple accounts
- Read bonus conditions before using promos
- Use fast withdrawal methods like crypto or e-wallets
Is 1win Legal in Armenia?
1win is not locally licensed in Armenia, but the platform is not blocked. It operates under a Curaçao license and uses SSL encryption to protect users. Still, Armenian users take full responsibility when using the platform.
Conclusion
1win remains a popular betting site in Armenia despite some issues. Most problems can be resolved with proper verification and by using support channels. For smoother withdrawals and fewer complaints, use recommended methods and avoid violating terms.
FAQ
- Why is my withdrawal delayed? — Likely due to pending verification or incorrect payment details.
- Can I use a VPN? — Not recommended. It can trigger account suspension.
- How fast is customer support? — Live chat replies within 15–30 minutes; email may take up to 24 hours.
- What’s the fastest withdrawal method? — USDT and crypto wallets are fastest (10–60 minutes).
- Is 1win legal in Armenia? — Not licensed locally, but accessible and operated under an international license.